GPS LOCK IS LOST ON MY SPORTDOG® TEK 1.5
HOW TO IDENTIFY GPS LOCK STATUS ON YOUR TEK 1.5 COLLAR
HOW TO IDENTIFY GPS LOCK STATUS ON YOUR TEK 1.5 REMOTE
No GPS LOCK YET
GPS LOCK
HOW TO GET THE GPS LOCK ON YOUR TEK 1.5 REMOTE AND COLLAR
Starting with your remote and collar off, go outdoors to an open area with a clear view of the sky.
Turn on the collar and remote and wait until you see a GPS lock on both as indicated in the images above.
NOTE: Acquiring a GPS signal lock can take several minutes.
IF YOUR ISSUE PERSISTS
Check your remote and collar for damage. Pay close attention to the antennas.
Make sure both units have a full charge. For more information, HOW TO CHARGE MY SPORTDOG® TEK 1.5 REMOTE or HOW TO CHARGE MY SPORTDOG® TEK 1.5 COLLAR.
Make sure your magnetic declination is set correctly. For more information, visit HOW TO SET MY MAGNETIC DECLINATION ANGLE ON YOUR SPORTDOG® TEK 1.5.
Calibrate your compass. For more information, visit HOW TO CALIBRATE THE COMPASS ON MY SPORTDOG® TEK 1.5 HANDHELD.
Contact Customer Care
If you need further assistance, please contact our customer care team.