HOW TO CONNECT TO THE APP AND UPDATE MY SPORTDOG® FIELDSENTINEL™
Once you have downloaded the app and set up an account, select Add Product from the app home screen and then select FieldSentinel™.
Follow the on-screen prompts to connect your handheld and collar to the app. If an update is available, you will be prompted to update after it has connected to the app.
IMPORTANT INFORMATION
When powered ON, the Handheld and Collar will quickly blink blue, indicating Bluetooth pairing mode. During this time, you can connect your system to the app.
Once connected the light will be solid blue. If you do not connect, the Bluetooth pairing mode will time out after 25 seconds. You will still be able to use the system as usual when not trying to connect.
Once you have paired your system with the app, we will be able to notify you of any firmware updates to keep your systems up to date.
While it is not necessary to pair your system to use it, we do strongly encourage it, so you don’t miss any important updates.
CONTACT CUSTOMER CARE
If you need further assistance, please contact our customer care team.