HOW TO GET GPS LOCK ON MY SPORTDOG® TEK 2.0 COLLAR & HANDHELD
HOW TO IDENTIFY GPS LOCK STATUS ON YOUR COLLAR
HOW TO IDENTIFY GPS LOCK ON YOUR HANDHELD
The handheld will display the Searching for GPS Indicator while trying to locate GPS signal.
The handheld with display the GPS Lock Indicator when GPS is achieved.
IF YOU DO NOT GET GPS LOCK
Make sure both units are sufficiently charged. For more information, go to our articles HOW TO CHARGE MY SPORTDOG® TEK 2.0 HANDHELD and HOW TO CHARGE MY SPORTDOG® TEK 1.5/2.0 COLLAR.
Make sure you are outside in an open area with a clear view of the sky.
Turn on the collar and remote and wait until you see a GPS lock on both as indicated above. Acquiring a GPS signal lock can take several minutes. Keep the antennas pointed toward the sky.
Calibrate your compass. For more information, go to our article HOW TO CALIBRATE MY SPORTDOG® TEK 2.0 COMPASS.
Check your remote and collar for damage, paying close attention to the antennas.
- If you discover one or more of your antennas are damage, you can order replacements here.
Contact Customer Care
If you need further assistance, please contact our customer care team.