My SportDOG® 425X,425XS or 425XCamo Isn’t Getting the Expected Range
Important: Depending on the way you hold the remote, the maximum range may vary. For consistent results at longer ranges, hold the remote straight above your head. Terrain, weather, vegetation, transmission from other radio devices, and other factors may also affect the maximum range.
Make sure both units are fully charged.
- For charging information, visit How To Charge My SportDOG® 425X, 425XS and 425XCamo.
Confirm the remote and collar are paired.
- For instructions on testing, visit How To Test My SportDOG® 425X, 425XS and 425XCamo.
Test the range.
- Once you have confirmed they’re paired, test the range. Visit the Confirm Range section in How To Test My SportDOG® 425X, 425XS and 425XCamo.
Confirm fit.
- If your dog is still not responding, visit How To Fit My SportDOG® 425X, 425XS and 425XCamo Collar.