MY SPORTDOG® BRAND SDF-100A FENCE COLLAR IS CORRECTING IN THE SAFE-ZONE
Confirm your settings are set correctly. Visit HOW TO SET THE SPORTDOG® IN-GROUND FENCE™ TRANSMITTER SETTINGS for help with settings.
Confirm that there are no large metal objects within 5 feet of your wall transmitter or your wire.
NEWLY INSTALLED SYSTEMS
Verify that the wire is not laid within 5 feet of underground utilities, wires, or a neighboring containment system.
RECENTLY REPAIRED WIRES OR NEWLY INSTALLED SYSTEMS
Confirm that the correct splices have been made. Visit HOW TO SPLICE WIRE FOR A SPORTDOG® IN-GROUND FENCE™ to ensure the proper technique has been used.
CONTACT CUSTOMER CARE
If you need further assistance, please contact our customer care team.