MY SPORTDOG® SPORTTRAINER® SD-1275 REMOTE TRANSMITTER OR COLLAR RECEIVER HAS A REDUCED CHARGE LIFE
Depending on the frequency of use, the remote transmitter has a charge life of approximately 50-70 hours. The collar receiver lasts approximately 140-160 hours.
The batteries have a life of approximately 3-5 years. However, this can vary depending on the amount of use and charging habits. For more information on the best charging practices, visit our article HOW TO CHARGE MY SPORTDOG® SPORTTRAINER® SD-1275.
If you are still experiencing reduced charge life, your battery must be replaced. You can purchase a new battery for your collar HERE and your remote transmitter HERE.
CONTACT CUSTOMER CARE
If you need further assistance, please contact our customer care team.