THE DOG’S DIRECTION INDICATOR IS NOT WORKING ON MY SPORTDOG® TEK 1.5 REMOTE

Confirm that both the collar and remote are turned off. Then turn them on when you are outside, away from buildings and vehicles.

GPS ChartGPS Chart

Confirm the collar has a GPS lock.

If no GPS lock check that the antenna is tight, free from damage, and properly oriented.

Make sure you are in an area with a direct line of sight to the sky.

Contact Customer Care

If you need further assistance, please contact our customer care team.

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